If you're not fully satisfied with your order and would like to make a return, please be sure to send back the item unworn with original tags within 14 days of reception for a full refund or credit note!
To make a return please click HERE >
Return shipping costs within EU: FREE.
- We offer returns for unworn items in new condition with original tags attached.
- Returns must be registered online and deposited at your local post within 14 days from the date you originally received your order.
- Gaâla is unable to refund any duties or taxes paid on international shipments.
Once we receive your return, please allow 7-10 business days for your return to be processed and then 5-7 business days for your bank to post the refund to your account.
Your refund can only be credited back to the original form of payment or a credit note.
We accept cancellations within seven days after the order is placed. Exceptions include delayed orders.
Orders can be cancelled by writing us at email@example.com with your order number and request.
Cancelled orders will be refunded to their original method of payment within 7-14 business days.
If you have any questions please email us at firstname.lastname@example.org, we are happy to accomodate special requests and can offer faster delivery when necessary!