Shipping Costs to EU, UK & Switzerland
| Standard Shipping (3-5 business days) | 5€ |
| Shipping for orders over 100€ | FREE |
International Shipping Costs
| Standard Shipping (3-5 business days) to North America, Norway, Japan, Australia | 15€/17$ |
| Standard Shipping (3-5 business days) to South America, Taiwan, Hong Kong, Macao SAR, Singapore, China, South Korea, Indonesia, Vietnam, Israel, Russia, Greenland, Iceland, Bosnia & Herzegovina | 25€ |
| Standard Shipping (3-5 business days) to the rest of the world | 45€ |
| Shipping for orders over 350€/385$ | FREE |
Order Processing
- We process stock orders within 2-3 business days, excluding weekends and holidays.
- Made-to-order processed, produced and shipped out to you within 3-5 weeks after purchase.
- Please note that shipping time may be affected when shipping to rural areas.
- Once your order is placed, you will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter, or contact us for confirmation.
- You have 3 days to cancel your order after it is placed. We invite you to reach out to us at contact@gaala.com for cancellations.
- If you need any assistance with your order, we invite you to reach out to us at contact@gaala.com.
Import duties and taxes are not included in the item price or shipping cost. International shipments may be subject to customs and duty fees upon arrival in the destination country. These charges are applied once the parcel reaches customs. The shipping carrier will contact you directly to arrange payment for applicable duties and fees. Please be aware that Gaâla is not responsible for these additional charges. Import duties and taxes are not included in the item price or shipping cost and will be your responsibility. We recommend contacting your local customs authority for an estimate of these fees.
If you refuse a shipment from Gaâla, you are responsible for the original shipping charges as well as return shipping, and these amounts will be deducted from your refund.