Made-to-order items ship to you within 3-5 weeks from the time your order is placed. A made-to-order item is a product that is not in stock, and that has not yet been produced.
It allow small brands like ours to gauge customer interest and consequent demand, eliminating overproduction and waste. When you preorder an article with us, you may have to wait a little longer for its delivery, but what you have to look forward to is a unique, made-to-order item crafted with love and attention, especially for you.
Stock items ship to you within 2 business days.
If you place an order that includes both a made-to-order item and an in stock item, we'll hold onto the in stock item and ship both items together when the made-to-order item is ready. This way, you'll only need to pay for shipping once, and we can reduce our environmental footprint by consolidating shipments. If you need an in stock item urgently, we recommend that you place a separate order.
Shipping and within the EU & UK for orders over 100€ are free. Exchanges are free within the EU & UK.
Shipping for international orders over 350€/385$ are free. Shipping policy.
Sustainability
Sustainability
Our collections are made under ethical conditions in small European workshops located in Lithuania and Belarus, where we combine traditional craftsmanship with French savoir-faire.
At Gaâla, we believe sustainably made clothing is respectful to the environment. We honor the artisans who craft our garments through our commitment to fair labor practices. Our entire production model demonstrates this support of sustainable practices on a humanitarian and environmental level. Learn more
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superb customer service
Do you have questions about sizing, styling, or anything else? Our superb customer service team is here to assist you. Feel free to reach out via contact@gaala.com or our social channels, and we'll make sure you're all set.
